Your booking is fully financially protected through our partnership with Retreat Yourself Ltd.

Below are the T&Cs, for more information, please visit their website

If choosing payment plan option and the balance is not received by the due date, we reserve the right to cancel the reservation and retain a 25% administration fee.

In the event of cancellation by the customer, regardless of the circumstances, the following refund fees apply. In all cases we will retain a non refundable deposit of £300.

Cancellation terms can vary depending on supplier - please check these details carefully on your booking confirmation. Unless otherwise stipulated by the supplier our standard cancellation terms are as follows: Cancellation 6 weeks or less before due arrival date, 0% refund; Cancellation 7 to 11 weeks before due arrival date, 25% refund; Cancellation 12 to 16 weeks before due arrival date, 50% refund; Cancellation more than 16 weeks before due arrival date, 75% refund.

Due to situations beyond our control, we reserve the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements may be offered but we do not accept responsibility for any costs incurred, including airfare if this is not booked via us and covered by our ATOL scheme.

We are not held liable for any flight costs that you incur from a separate booking.

The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance.

The customer shall keep all retreat fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.

We reserve the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and we shall not refund payment or accept any consequential liability damages or loss.

We retain all copyright licence rights and sole exclusive ownership of the information, photographs and material. The material may not be modified, copied or used in any other way. Agreeing to these terms and conditions gives us photographic permission. Please email us directly if you wish to withdraw photographic consent at hello@re-treat-yourself.com

It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time.

We can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport that are not booked as part of your package with us.

We reserve the right to alter any facility, accommodation or activity or speaker/teacher.

In the event that the customer decides to downgrade their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade the new price will apply.

The customer must comply fully with all and any health and safety regulations introduced by us. Customers who have injuries or illnesses are advised to seek doctor’s advice if taking part in exercise. We are not liable for any injuries to the customer in his/her use of our facilities or participation in activities unless negligent.

We cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.

In the event of a customer having any complaint then he/she will not discuss this with any third party and shall notify us as soon as possible.

We shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents.

Force Majeure Clause

Force Majeure
A “force majeure” event means any circumstance beyond our reasonable control that prevents or significantly hinders us from performing our contractual obligations. This includes, but is not limited to: natural disasters (such as floods, earthquakes or fires), war or threat of war, civil unrest, terrorism, strikes, pandemics or epidemics, sudden government action, airspace or border closures, or any other event that makes it impossible, unsafe, or unlawful to operate the retreat as planned.

1. Our Responsibilities
If a force majeure event occurs before or during your retreat, we will:

Inform you as soon as reasonably possible;

Take all practical steps to minimise disruption and safeguard participants; and

Offer, where feasible, an alternative date, destination, or equivalent retreat experience.

2. Your Options
If we are forced to cancel or materially alter your retreat because of a force majeure event, you will be offered one of the following options:

Transfer your booking to a rescheduled retreat of equivalent value;

Credit note valid for 12 months (or a longer period if agreed); or

Refund of monies paid, less any unrecoverable costs already committed to suppliers on your behalf (such as accommodation deposits or venue hire that cannot be reclaimed).

We will always act reasonably and provide evidence of any unrecoverable supplier costs if requested.

3. Exclusions
Compensation is not payable and liability will not arise for changes, cancellations, or curtailment resulting directly from a force majeure event, because such circumstances are beyond our control and not due to our negligence or breach of contract.

4. Your Travel Insurance
We strongly recommend that all guests take out comprehensive travel insurance that includes cancellation and curtailment cover for events outside anyone’s control (for example, natural disasters, pandemics, or government travel restrictions). Such insurance is your primary protection against losses caused by force majeure events.

We accept no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from Retreats.

We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.

These terms and conditions shall be governed by English Law and the parties consent to the exclusive jurisdiction of the English courts in all matters regarding them.